About us

The online store x-CAMPING by XIMPLIO

The online store www.X-CAMPING.eu is managed by XIMPLIO GmbH. XIMPLIO GmbH is an established online retailer consisting of pragmatists, engineers and developers specializing in trailer hitches.

Our highest priority is the satisfaction of our customers. We supply both private and business customers from Germany, Austria and other EU countries with our own developments as well as products from tested manufacturers from Europe.

For us, the ordering process includes not only the delivery of the ordered products, but the complete service starting with a complex consultation, active support during the installation and ending with the use of the purchased products.

We may not consider the customer as a king, but as a partner and a confidant who allows us to install our products on his car. Cooperation with us is worthwhile - see for yourself!

Safe shopping at x-CAMPING

We meet all standards and have implemented measures to ensure the security of user data and prevent fraud. Here are some important factors that indicate that the online store www.X-CAMPING.eu is safe:

• SSL/TLS encryption: we use SSL/TLS encryption to ensure the confidentiality of data exchanged between the user and the online store. This can be recognized by the URL starting with "https://" and a lock icon in the address bar of the web browser.
• Privacy Policy: we have an easily accessible and understandable privacy policy, in which it clearly states what data is collected and how it is used.
• Secure payment methods: We offer secure payment methods, such as credit cards, PayPal or other secure online payment systems. The www.X-CAMPING.eu store never stores users' credit card information or other confidential data.
• Customer Reviews: We are a verified member of the reputable review platforms, such as:

  1. OnTrustNet

  2. Trustami

  3. Shopvote

  4. Trustpilot

You can find reviews about us on Google, Facebook, eBay, Hood and many other platforms. We offer secure payment methods to our customers and use SSL encryption protocol to establish a secure connection between a web server and a web browser

• Return and Refund Policy: We have clear return and refund policies to give you a sense of confidence and security.

Payment Methods

To make the ordering process convenient and straightforward, our store accepts various payment methods, including:

• Paypal

PayPal is one of the most popular online payment services in Europe. Pay easily and conveniently directly online with your email address and benefit from PayPal's buyer protection. Learn more about PayPal and the buyer protection here.

• Prepayment (bank transfer)

Pay bybank transfer - with or without online banking. Depending on the financial institution, the transaction time for a standard transfer is 1 to 2 business days, for real-time transfer a few minutes. The shipment can be prepared directly after the order, if you send us a bank transfer confirmation. The shipment will be made after the payment confirmation or receipt of payment.

If you choose the payment method, you will benefit with a voucher for your next purchase at www.x-camping.eu.

• Stripe - Credit Card, Giropay, SEPA Direct Debit, Klarna Instant Bank Transfer, Amazon Pay

As an established online retailer, we work with reputable online payment services. Stripe is one of the renowned payment systems that offers other payment options for our customers, including:

• Credit cards: Visa, Mastercard, Maestro, JBC and American Express.
• GiroPay - you will be redirected to the payment system after the purchase and you can transfer money in real time via online banking.
• SEPA Direct Debit - the invoice amount is conveniently debited from your account a few days after the purchase.
• Klarna - you decide how and when you pay, e.g. on account or in installments.
• AmazonPay
• Apple Pay
• Google Pay
• Invoice purchase and others...