Security, payment methods and shipping

Secure shopping at x-CAMPING

We meet all standards and have implemented measures to ensure the security of user data and prevent fraud. Here are some important factors that indicate that the online shop www.X-CAMPING.eu is secure:

• SSL/TLS encryption: we use SSL/TLS encryption to ensure the confidentiality of data exchanged between the user and the online shop. This can be recognised by the URL beginning with "https://" and a lock symbol in the address bar of the web browser.
• Data protection: We have an easily accessible and understandable data protection statement in which it clearly states what data is collected and how it is used.
• Secure payment methods: We offer secure payment methods, such as credit cards, PayPal or other secure online payment systems. The shop www.X-CAMPING.eu never stores users' credit card information or other confidential data.
• Customer reviews: We are a verified member of reputable review platforms, such as:

1. OnTrustNet
2. Trustami
3. Shopvote
4. Trustpilot

You can find reviews about us on Google, Facebook, eBay, Hood and many other platforms. We offer secure payment methods to our customers and use the SSL encryption protocol to establish a secure connection between a web server and a web browser

• Return and refund policy: We have clear return and refund policies to give you a sense of confidence and security.

Payment methods

In order to make the ordering process comfortable and uncomplicated, we accept various payment methods in our shop, among others:

Paypal

PayPal is one of the most popular online payment services in Europe. Pay easily and conveniently directly online with your e-mail address and benefit from PayPal's buyer protection. Find out more about PayPal and buyer protection here.

Prepayment (bank transfer)

Pay by bank transfer - with or without online banking. Depending on the financial institution, the transaction time for a standard bank transfer is 1 to 2 working days, for a real-time bank transfer a few minutes. The shipment can be prepared directly after the order if you send us a bank transfer confirmation. Shipment will be made after payment confirmation or receipt of payment.

If you select the payment method, you will benefit with a voucher for your next purchase at www.x-camping.eu.

Stripe - Credit Card, Giropay, SEPA Direct Debit, Klarna Instant Bank Transfer, Amazon Pay

As an established online retailer, we work together with well-known online payment services. Stripe is one of the renowned payment systems that offers further payment options for our customers, including:

• Credit cards: Visa, Mastercard, Maestro, JBC and American Express.
• GiroPay - you will be redirected to the payment system after the purchase and can transfer money in real time via online banking.
• SEPA direct debit - the invoice amount is conveniently debited from your account a few days after the purchase.
• Klarna - you decide how and when you pay, e.g. on account or in instalments.
• Apple Pay
• Google Pay
• Purchase on account and other...

Shipping

We ship our products with the most renowned delivery services, namely DHL, GLS and DPD. Follow your delivery by means of real-time tracking, set yourself the exact delivery date or storage location in case of absence simply online. You will receive the tracking data automatically by e-mail.